Store Policies

Authentic Designer Fashion – Guaranteed

At Past and Present, we want you to be completely satisfied with your purchase. That’s why we guarantee the authenticity of every item in our store and on our website. If we are at all unsure of its authenticity, we refuse the item or bring it directly to the designer store to have its authenticity confirmed. We do not accept or sell reproductions.

We are a consignment business, and we go out of our way to ensure we describe each item’s true condition. Please keep in mind that we sell gently used items and that slight imperfections may exist. Those conditions and details will be noted in each item’s description. Should you have question regarding an item, please contact us prior to purchasing. When you buy our merchandise, you agree to buy it as is.

If for some reason you are unhappy with your purchase, we will do our best to work directly with you to make things right. However, we are unable to accept returns.

All sales are final — there will be no returns or refunds.

Please take the time to inspect all photographs and descriptions given prior to ordering. This will help to avoid any confusion. Be sure to note an item’s dimensions and size, as well as its overall condition. Remember designer sizes can be inconsistent, so please be sure of your size in each designer’s line.

All of our items are available online and in our storefront on a first come basis. If an item is purchased simultaneously online and in the store, the online item will be deemed no longer available for purchase, and your account will be credited.

Payment

We accept all payments through PayPal. Please call the store if you need to make other payment arrangements.

Privacy

We do not release or sell client information, including email addresses, and other personal details gathered on our website. All transactions are processed through PayPal including credit cards. PayPal does not provide us access to any credit card information.

Shipping

We ship Priority Mail through the United States Postal Service.

You may choose to upgrade for faster delivery, at your own expense.

• Priority Mail shipping – 1st item $10.00 and $5.00 for each additional item.
• 2nd Day: $35.00
• Standard Overnight: $60.00

Please expect 5 to 7 business days on domestic shipments.

International Shipping

Purchases up to $500.00 will be charged $60.00 for USPS Priority Mail Express International shipping.
Purchases over $500.00 will be charged $75.00 for USPS Priority Mail Express International shipping.
We cannot guarantee a specific arrival time as each package must pass through customs.

Thank you for choosing Past and Present upscale designer fashion boutique – timely and timeless treasures to accent your personal style.

Past and Present consignment shop proudly serves Bergen County, New Jersey, Rockland County, New York and New York City.